Question 1

Do I need to book a removal if I already have gel on my nails?

Accepted Answer

Yes, please! If you currently have builder gel that needs to be removed or infilled, you can select this from the "ADD ON" section when booking your service. This ensures we have enough time allocated to give your nails the care they deserve.

Question 2

What is your deposit policy?

Accepted Answer

To secure your appointment, a deposit is required at the time of booking. Please note that all deposits are non-refundable.

Question 3

What happens if I need to cancel or reschedule?

Accepted Answer

I understand that life happens! However, I require at least 48 hours' notice for any cancellations or changes. If you cancel within the 48-hour window, the full payment for the service will be required.

Question 4

How can I pay for the remainder of my service on the day?

Accepted Answer

Please come prepared with CASH only for your remaining balance on the day of your appointment. We do not accept card payments or bank transfers in-studio.

Frequently Asked Questions

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